awards2022 Member Seminar - Wednesday 27/02/19 - Irish Contract Cleaning Association

Member Seminar – Wednesday 27/02/19

Member Seminar – Wednesday 27/02/19

Pictured is Charlie Mernagh, 2UpSkill Training; Maeve Coffey, ICCA Director; Isabel Yglesias, EFCI Director; Avril McCarthy, ICCA Director and Conor Heavey of Grosvenor Cleaning Services – who attended the member seminar on 27 February.  Members were pleased to receive updates in relation to matters affecting the industry.

ERO Negotiations

Maeve Coffey presented an overview of the current status of the negotiations with the WRC regarding the new JLC rates given that the current JLC is due to expire on 1st December.  She noted that a working group acting on behalf of industry employers is meeting with the WRC; along with union representatives. The working group includes:

Alana Dunican, Momentum                        Avril McCarthy, Derrycourt           Brian Solan, Grosvenor
Maeve Coffey, Proudly Bidvest                  Sean McAuliffe, ISS                         Teresa Kelly, OCS

John Barry, of Management Support Services, with experience in the sector, is also appointed to act as spokesperson on behalf of the employer working group.

Maeve gave a summary of the member survey that was completed prior to Christmas and noted that the working group would work along the basis of the majority survey findings and report back to Members as negotiations progress.

Employment (Miscellaneous Provisions) Act 2018

Maeve Coffey presented a summary of the key elements of the Act that requires employers to meet certain requirements regarding employees.  Members should ensure they are familiar with the key elements that require employers to:

  • Issue five statement of employment terms within 5 days of commencing employment including:
  1. The names of employee and employer
  2. The address of the employer in the State
  3. The expected duration if it is a temporary contract, or the date of cessation if it is a fixed term
  4. The method of calculation – or rate of – pay, and reference to the pay period
  5. The hours that the employer reasonably expects the employee to work per day / per week
  • Specify the number of hours on all contracts, that is, banning zero-hour contracts (unless in exceptional circumstances)
  • Ensure the hours stipulated fall within one of the new bands of hours (8 bands specified)

A more detailed summary note was previously circulated to Members and is available in the Members’ Area of the website.

TUPE Best Practice Guide

A working group comprising representatives from ICCA Member companies has been working on the development of a best practice guide on TUPE.  Conor Heavey from Grosvenor, presented an overview of the guide, noting the key areas considered.  A copy of the draft guide is now available in the Members’ Area of the website.  All feedback is welcome to  The Members of the working group are:

Conor Heavey, Grosvenor; Deborah Barker, Cagney; Niall Loughran, Proudly Bidvest; Deirdre Congdon, Momentum and Killian O Boyle, W39

A final copy of the guide will be presented to Members, for adoption at an EGM on 16 October.

Sustainability & Plastics in the Contract Cleaning Industry

Lindsay Childerhouse from Diversey, gave an interesting presentation on the use of plastics in the industry with particular focus on the recycling of products following the recent government ban on the use of single use plastics on any government contracts.  Single use plastics are those products made from plastics that can only be used once e.g. straws, cotton buds, cutlery, bottles etc.

The presentation focussed on options other than Ready to Use (RTU) products in plastic containers, and replacing them with solutions such as dosing and dilution platforms.   It also presented options using completely environmentally friendly biodegradable cleaning products (SURE range) and sustainable technologies – using cleaning technology (Twister) as opposed to cleaning products – offering cost savings as well as environmentally conscious options.

EFCI (European Facilities and Cleaning Industry)

Isabel Yglesias, Director of the EFCI, a Brussels based membership body representing the interests of 13 members (commercial organisations, excluding non-for-profit ones) from 13 European States equaling circa 240,000 companies and 3.6m employees across Europe, presented on the key issues facing the sector.  She noted how the organisation seeks to promote and protect the interests of the cleaning and facility services industries and works to enhance the sector’s competitiveness and image through advocacy, information sharing, social Dialogue, EU projects and networking.   Key issues facing the industry include:

  • Encouraging high quality procurement focusing in quality criteria
  • Preventing unfair competition and ensure a level-playing field
  • Supporting and recognising vocational education and training in cleaning and facility services
  • Supporting services contributing to the circular economy (sustainability and the new EU Ecolabel directive)

The EFCI has prepared a guide to assist buyers in their tendering process by highlighting the benefits of choosing quality services – the guide is available on the EFCI website here (Selecting Best Value – A Guide for Private and Public Organisations Awarding Contracts for Cleaning Services).

In addition, a study was undertaken on the transition to digital in France and a copy of the report is also available on the EFCI website here (The Digital Transition in the Cleaning Industry in France).

Supervisory Management Skills

Charlie Mernagh of 2UpSkill, presented a 2-day training course that has been developed in conjunction with Positive2Work Skillnet, who have kindly subsidised the cost of training delivery, focussed on supervisory management skills in the contract cleaning sector.  Charlie has many years’ experience in the sector and has a clear understanding of the particular challenges facing managers and supervisors in the field.

Full details of the programme are available on our website and a brochure is available to download here.  The first programme will be delivered on Wednesday 27 March and Wednesday 3 April (2 days from 9.30am-4.30pm and costs €200). Spaces are restricted to 12 and are filling fast.  Please contact Mark Brennan at or call 085 1745779.